The Burns Group Limited

Financial Services Provider

★★★★★

4.9 Read 28 reviews on Google

Source: Google Business Profile. Reflects this firm's listing, not individual advisers.

Lower Hutt

FSPR Registered

FSP Number: FSP771185

NZBN: 9429037793357

Team Size: 1 adviser

Verify on FSPR

About The Burns Group Limited

What is The Burns Group Limited?

The Burns Group Limited is a financial services provider, based in Lower Hutt, with 5 years on the FSPR register, and 1 appointed adviser on file.

How is The Burns Group Limited regulated?

The Burns Group Limited is registered on the Financial Service Providers Register (FSPR)as FSP771185, with first registration in 2021. Disputes are handled by Financial Dispute Resolution Scheme. Verify on the FSPR register at fsp-register.companiesoffice.govt.nz.

What does The Burns Group Limited offer?

The Burns Group Limited's Public Disclosure Statement lists the following scope of advice: personal insurance, business insurance, life insurance, trauma insurance, disability insurance, health insurance. Refer to the original PDS for the binding scope.

Public Disclosure Statement highlights

Full PDS section ↓

Extracted from The Burns Group Limited's PDS dated 2026-05-18 · PDF source. View original.

Fee structure: mixed
Commission: Yes
Dispute scheme: FDRS
Panel: 5 providers
Services: 4 named
FAQs: 4 answered

Scope of advice

personal insurance
business insurance
life insurance
trauma insurance
disability insurance
health insurance
commercial funding

Contact Information

Phone

04 566 8888

Email

Not available

Website

www.burnsgroup.co.nz

Address

8 Military Road,Boulcott,Lower Hutt,5010,New Zealand

About The Burns Group Limited

Company profile coming soon

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Public Disclosure Statement

5 providers on panel

The Burns Group Limited files a Public Disclosure Statement under FMC Act 2013 s431 · last ingested 2026-05-18 · source format PDF.

→ View The Burns Group Limited's original disclosure PDF · FA-NZ mirror (Markdown) · facts.json

Fee structure: mixed
Receives commission: Yes — disclosed in PDS
Dispute resolution scheme: FDRS
Scope of advice (verbatim from PDS): personal insurance
business insurance
life insurance
trauma insurance
disability insurance
health insurance
commercial funding
Specialties: General Insurance
Business Insurance
Life Insurance
Trauma Insurance
Disability Insurance
Health Insurance
Lending

Hover any specialty to see its source. Self-attest takes priority; PDS-derived next; AI-classified last. For binding regulatory statements refer to the FAP's own current Public Disclosure Statement.

Distribution panel

Product providers The Burns Group Limited is appointed to distribute, grouped by product category. Counts show how many other NZ FAPs FA-NZ has on file as distributing the same provider.

Life & Health Insurance · 5

Partners Life +38
Fidelity Life +34
Asteron Life +25
nib +22
Chubb Life +13

Verbatim quotes from The Burns Group Limited's PDS (6 fields cited)

Fees

“Associated hourly service fee (unless otherwise stated) is $250 (+gst) (or discounted fee of $150 +gst – if you've been referred by a 3rd party). NB… 100% of the following service fees will be completely waived if The Burns Group Ltd is paid a commission - on any insurance cover that is issued within 120 days of 1st engaging The Burns Group Limited”

Commission

“The Burns Group Limited may receive commission of between 0% & 250% of the first year's premiums of your policy (or any increase of premium in the 1st year), depending upon which insurance company and which policy you choose.”

Conflicts of interest

“If you accept and act on my advice, The Burns Group Ltd will receive a commission. Conversely, if you do not accept and act upon my advice, we will not receive a commission.”

Scope of advice

“I am able to provide you with financial advice relating to your Personal (and Business) Insurances and commercial funding. We are able to provide financial advice from the following product providers:”

Dispute resolution

“you may take the matter to the Financial Dispute Resolution Services, of which we are a member. We are bound by the outcome of that process.”

Material relationships

“The Burns Group Ltd also engages an independent compliance consultancy firm to conduct ongoing independent compliance reviews and audits.”

Verbatim spans extracted from the source PDS dated 2026-05-18. Each quote was substring-verified against the original document; spans that failed verification were dropped. View source.

Services this firm offers

Named service offerings extracted from The Burns Group Limited's PDS. Names are verbatim from the source document; descriptions and fee notes are AI-summarised — refer to the original PDS for binding wording.

Review Service of existing cover or situation
Advisory

Backward-looking review to assess if existing cover is fit for purpose, value for money, and likely to perform at claim time.

Fees: $250+GST/hr (2–6 hrs); waived if commission received within 120 days.

For: retail
Strategy Planning Service
Advisory

Forward-looking service to help protect clients against financial threats posed by life risks.

Fees: $250+GST/hr (4–12 hrs); waived if commission received within 120 days.

For: retail
Finding and brokering an insurance solution Service
Advisory

Project management of insurance application, liaising with all parties to get cover issued.

Fees: Preference for commission (success fee); otherwise $250+GST/hr up to 10 hrs; waived if commission received within 120 days.

For: retail
Claims Advocacy Service
Advisory

Assisting with and negotiating insurance claims on the client's behalf.

Fees: No charge for policies where Burns Group is servicing broker; otherwise success fee: max 10 hrs at $250/hr+GST or 2.5% of claim proceeds.

For: retail

FAQs from this firm's PDS

Common consumer questions answered in The Burns Group Limited's Public Disclosure Statement. Answers are verbatim spans from the source document, substring-verified at extract time.

What happens if I cancel or reduce my insurance policy?

“If you either cancel or reduce any insurance contract (or any increase in premiums) during the 1-24 months, The Burns Group may have to repay commissions to an insurer. Generally, if premiums are reduced or cancelled in the 1st 6 months, then the commission debt is 100% (of commissions). A sliding scale (from 99% to 0%) of commission debt applies over the following 18 months.”

What should I do if I have a complaint?

“If you have a problem, concern, or complaint about any part of our service, please tell us so that we can try to fix the problem. The Burns Group Limited has an internal complaints process and we undertake to investigate your concerns promptly and fairly. If you have a problem, concern, or complaint about any part of our service or your product performance, please contact The Chief Complaints Officer; The Burns Group Limited in the first instance so that we may try to fix the problem. Email paul@burnsgroup.co.nz - phone 04-5668888 or by post to PO Box 31-661 Lower Hutt.”

How is the financial adviser paid?

“As I (Paul Burns) am a salaried employee of The Burns Group Ltd, I personally receive no commission. I can assist you in 1 or more of the following ways. Associated hourly service fee (unless otherwise stated) is $250 (+gst) (or discounted fee of $150 +gst – if you've been referred by a 3rd party). NB… 100% of the following service fees will be completely waived if The Burns Group Ltd is paid a commission - on any insurance cover that is issued within 120 days of 1st engaging The Burns Group Limited to undertake any of the following services.”

How is my personal information collected and used?

“The Burns Group Ltd complies with the Privacy Act 2020. In order to assemble your application and determine your eligibility for a personal insurance product, I will require certain personal and financial information from you. The information will be made available to your Financial Adviser, product provider, and any other necessary third parties. At times, I may be allowed or otherwise obliged to disclose your personal information by law (e.g., under Court Orders or Statutory Notices pursuant to taxation laws).”

Notes: Facts and product panel are LLM-extracted from the source document (confidence tier B). Verbatim quote block above is Sonnet-extracted then substring-verified against the source markdown. For the authoritative wording, view the original disclosure above. FSPR register entry. FA-NZ is a directory mirror, not a regulator.