Disclosure Statement
Important information about our service and relationships
Important: Please read this disclosure statement carefully. It contains important information about how our service works and our relationships with financial advisers.
1. Nature of Our Service
FinanceAdvisers.co.nz operates as a lead generation service. We:
- Connect consumers with licensed financial advisers
- Do not provide financial advice ourselves
- Are not a financial advice provider under the Financial Markets Conduct Act 2013
- Do not hold a financial advice provider license
2. How We Make Money
Adviser Fees
We generate revenue by charging financial advisers for leads and referrals. Specifically:
- Lead Fees: Advisers pay us when we refer potential clients to them
- Subscription Fees: Some advisers pay monthly or annual fees to be listed on our platform
- Premium Listings: Advisers may pay for enhanced visibility in search results
No Cost to Consumers
Our service is free for consumers. You do not pay us any fees for:
- Using our website or comparison tools
- Receiving adviser recommendations
- Being connected with advisers
3. Adviser Selection and Ranking
Selection Criteria
Advisers in our network are selected based on:
- Valid FMA registration and licensing
- Professional qualifications and experience
- Geographic coverage and service areas
- Specialization in relevant advice areas
- Professional indemnity insurance
- Agreement to our service standards
Ranking Factors
When we recommend advisers to you, the order may be influenced by:
- Relevance to your specific needs and location
- Adviser availability and capacity
- Client reviews and ratings
- Commercial arrangements (fees paid to us)
- Response times and service quality
4. Adviser Relationships
Independent Contractors
The financial advisers in our network are:
- Independent contractors, not our employees
- Responsible for their own advice and services
- Licensed and regulated independently
- Operating their own businesses
No Control Over Advice
We do not:
- Control or influence the advice given by advisers
- Review or approve adviser recommendations
- Take responsibility for the quality of advice
- Guarantee the suitability of any adviser or advice
5. Limitations and Disclaimers
No Financial Advice
We do not provide financial advice. All information on our website is:
- General information only
- Not tailored to your personal circumstances
- Not a substitute for professional advice
- Not a recommendation to buy or sell any financial product
Adviser Information
While we strive for accuracy, we cannot guarantee that:
- All adviser information is current and complete
- Advisers will be available when you contact them
- Advisers will accept you as a client
- The services offered match your specific needs
6. Your Responsibilities
Due Diligence
Before engaging any adviser, you should:
- Verify their FMA registration and licensing status
- Check their qualifications and experience
- Understand their fee structure and services
- Read their disclosure documents
- Ensure they are suitable for your needs
Independent Decision Making
You are responsible for:
- Making your own decisions about which adviser to use
- Evaluating the advice you receive
- Understanding the risks of any recommended strategies
- Seeking second opinions if needed
7. Complaints and Disputes
Service Complaints
If you have complaints about our service, please contact us at:
Email: complaints@financeadvisers.co.nz
Phone: [Contact Number]
Adviser Complaints
For complaints about financial advice or adviser conduct:
- Contact the adviser directly first
- Use their internal complaints process
- Contact their professional body if unresolved
- Lodge a complaint with the FMA if necessary
8. Regulatory Information
FMA Registration
All advisers in our network must be registered with the Financial Markets Authority (FMA). You can verify registration at: www.fma.govt.nz
Professional Bodies
Many advisers are also members of professional organizations such as:
- Financial Advice New Zealand (FANZ)
- Institute of Financial Advisers (IFA)
- Financial Planning Association (FPA)
9. Data and Privacy
When you use our service:
- We collect personal information as outlined in our Privacy Policy
- We share relevant information with matched advisers
- Advisers may contact you directly about their services
- You can opt out of communications at any time
10. Changes to This Disclosure
We may update this disclosure statement from time to time. Material changes will be:
- Posted prominently on our website
- Communicated via email to registered users
- Effective from the date of posting
11. Contact Information
For questions about this disclosure or our service:
Company: FinanceAdvisers.co.nz
Email: info@financeadvisers.co.nz
Address: [Company Address]
Phone: [Contact Number]
Remember: Always verify adviser credentials with the FMA and ensure any adviser you choose is appropriately licensed for the type of advice you need. Take time to understand their fees, services, and approach before making any commitments.