Marsh Limited

Fees

“Service fee:** We may charge a fee for our services in lieu of, or in addition to, commissions paid to us by insurers (Broking Commission). **Administration fee:** In addition to Broking Commission or a Service Fee, we may charge an Administration Fee to cover our disbursements and expenses incurred in the administration and servicing of clients.”

Commission

“Broking Commission may be paid to us by insurer(s) for arranging your insurance. Broking Commission is included in the amount of the premium charged by insurer(s) and is based on a percentage of the premium, less taxes and statutory charges. When you pay us the premium, we retain our Broking Commission and pay the balance to the insurer.”

Product panel

“You will be advised of the scope of advice service you are receiving from Marsh financial advisers, including the scope of products that can be advised on, and the insurance providers that will be approached, when you engage with a Marsh adviser.”

Conflicts of interest

“Our remuneration may be influenced by factors such as the volume of business placed with an insurer or insurer profit from the business.”

Scope of advice

“It is a condition of our licence that Marsh can only provide financial advice on non-life general insurance products and life and health insurance products. We engage financial advisers who can provide financial advice to our customers (you, your) on our behalf. They advise on these products which are offered by a number of insurance companies both in New Zealand and overseas.”

Dispute resolution

“you can refer the complaint to our external disputes resolution scheme Financial Services Complaints Ltd (FSCL) (subject to their Terms of Reference).”

Material relationships

“We may, from time to time, participate in insurer funded promotional events or training and development. Sometimes we are reimbursed by insurers for our costs related to promotional marketing. Marsh financial advisers may also receive non-monetary benefits from insurers which may include entertainment and attendance at insurer sponsored functions.”