Global Financial Services Limited

“We are required to: - Give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interests. - Exercise care, diligence, and skill in providing you with advice. - Meet applicable standards of competence, knowledge, and skill under the Code. - Meet standards of ethical behaviour, conduct and client care under the Code. These include duties to treat you fairly, act with integrity, give financial advice that is suitable, and take reasonable steps to ensure you understand the financial advice we provide and protect any financial information we hold about you.”

“We do not typically charge our clients any fees, expenses or other amounts for the financial advice and other services we provide. Instead, our services are paid for through the commissions and other payments we receive from the lenders we assist you to obtain financing from, and from the insurers whose policies we help you take out.”

“To ensure that our financial advisers prioritise our clients' interests above their own, we follow an advice process that ensures our recommendations and other advice are appropriate for each client's goals and circumstances. All our financial adviser representatives undergo ongoing training about how to manage conflicts of interest.”

“If you are not satisfied with our services, you can make a complaint by emailing us at complaints@globalfinance.co.nz, or by calling us at 09 255 55 00.”