> _Markdown transcription of Kripa Financial Solutions Limited's Public Disclosure Statement, version 2026-05-24. Source: https://www.kripa.co.nz/disclosure-statement._ --- # Disclosure Statement ## Kripa Financial Solutions Limited **FSP Number: 771115** --- ## Our Licence Kripa Financial Solutions Limited (FSP 771115) holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice services in New Zealand. --- ## Contact Us | | | |---|---| | **Address** | 7 Culdaff Place, Mt Roskill, Auckland | | **Telephone** | 021 933592 | | **Email** | simi@kripa.co.nz / office@kripa.co.nz | We encourage you to read the information below carefully. It will help you understand our services and decide whether we are the right fit for your financial needs. --- ## Nature and Scope of Our Financial Advice Services ### What We Advise on We provide financial advice in two core areas: - **Debt management** including borrowing for personal and investment purposes - **Personal insurance** tailored cover to protect you and your family ### Products We Advise on **Loans and Lending Solutions** - Residential mortgages - Personal loans - Investment property lending - Other lending solutions **Personal and Group Insurance** - Life cover - Disability cover - Income protection - Trauma cover - Health cover --- ## Product Providers We May Recommend We work with a wide panel of lenders and insurers to find the right solution for you. ### Mortgages and Lending Solutions **Banks:** ANZ · BNZ · Westpac · ASB · Kiwibank · TSB · SBS · Co-operative Bank · Bank of China · China Construction Bank · Heartland Bank **Non-Bank and Specialist Lenders:** AIA Go Home Loans · ASAP Finance · Avanti Finance · Basecorp · Bizcap · Bluestone Home Loans · CFML · Cressida Capital · DBR Property Financiers · FIFO Capital Business Finance · Finbase · First Mortgage Trust · Funding Partners · Go Lend · ICBC · Lendr · Liberty · Line Capital · NBS · Pallas Capital · Pepper Money · Plus Finance · Prospa · Resimac · Scotpac Business Finance · Southern Cross Partners · Unity · Vincent Capital · Welcome · Xceda ### Insurance AIA · Fidelity Life · Partners Life · Chubb Life · nib --- ## Our Fees ### General Principle In the majority of cases, we do not charge you any fee for the financial advice we provide or for implementing that advice. Our remuneration is paid directly by product providers in the form of commission. --- ### Fee Details of Mortgage and Lending Our aim is to make arranging your loan as simple, transparent, and stress-free as possible. In most situations, there is no fee to you when your loan proceeds with a lender who pays us a commission. However, a fee may apply in the following circumstances: **When a lender does not pay commission:** If a lender does not pay commission for your loan, we may charge a one-off fee for the work completed on your behalf. This will always be discussed and agreed with you in advance. **Early Repayment or Refinance:** If your mortgage is repaid in part or in full within 36–48 months of drawdown, the lender may recover (claw back) some or all of the commission originally paid to us. In such cases, the clawback amount is transferred to the client. If you refinance with another adviser, broker, or directly with a bank during this period, Kripa Financial Solutions may charge a one-off fee based on an hourly rate of **$250 (incl. GST)**, calculated on an average of 10 hours of advice and administration. **Second-Tier Lenders:** Where your loan is approved through a second-tier lender, a fee of **1%–2% of your loan amount** may be added to your loan and paid by you. **Pre-Approval or Approval Not Proceeding:** If we secure a pre-approval or formal approval for you and you choose not to proceed, or you take the approval to another adviser, broker, or bank while still engaged with us, a fee may apply. This fee is based on an average of **10 hours of advice, negotiation, and administration at $250 per hour (incl. GST)**. --- ### Fee Details of Insurance In almost all situations, we do not charge any one-off fees for insurance advice. A fee may apply in the following rare circumstances: **Policy cancellation or significant change within the first two years:** If you cancel or significantly alter your insurance policy within two years of it being issued, the insurer may require us to repay some or all of the commission originally paid to us (known as a clawback). If this occurs, we may charge a fee for the work completed in advising on and implementing your cover. This fee is based on **up to 10 hours of work at $250 per hour plus GST**, payable within seven days of invoice by direct credit to our company account. We will always confirm the exact amount with you in advance. **Advice not proceeded with:** A similar fee may apply if we present our recommendations and you choose not to proceed with any products or services through us, for reasons we consider unreasonable. This fee is calculated at the same hourly rate and reflects the time, expertise, and administration involved in preparing your advice. *To date, we have not needed to charge either of these fees.* --- ### Payment Terms - Invoices are due within **7 days** of being issued - Full payment instructions will be provided clearly on your invoice - Payment plans are available on request if you require additional flexibility --- ## Commissions For mortgage, insurance, and investment products, we may receive commission from product providers as follows: ### Initial Commission We receive commission from lenders and providers for mortgages, risk insurance, and other loan products. - **Mortgages** — Commission ranges from **0.55% to 0.9%** of the loan amount. We are happy to share a detailed commission schedule on request. - **Insurance** — Commission is a percentage of your annual insurance premium. Our advisers are remunerated either by salary or by drawings from Kripa Financial Solutions Limited. ### Ongoing Commission **Lending:** We may receive an ongoing commission of **0% to 0.20%** of the outstanding loan amount, calculated at the end of each month. Where we assist you in refixing your interest rate, some lenders may pay a fee of **$150.00**. **Insurance:** Ongoing commission structures for insurance products are as follows: | Product | Upfront Commission | Trail Commission | |---|---|---| | Life, Trauma, Permanent Disability, Income Protection | 160% – 240% | 5% – 17.5% | | Health Insurance | 130% – 150% | 0% – 15% | Upfront and trail commission structures can be adjusted as a lower upfront commission may result in a higher trail commission. ### KiwiSaver Referrals We may refer you to Generate KiwiSaver and Generate Managed Funds. If you choose to invest with Generate following our referral, we will receive an ongoing commission of **0.125% of your account balance**. This fee is paid to us by Generate from the revenue they receive from the fees you pay. We are disclosing this in the interest of full transparency. --- ## Conflicts of Interest and Other Incentives We are committed to acting in your best interests at all times. Whilst we maintain professional relationships with product providers, your interests always come first. From time to time, product providers may assist with funding for adviser conferences and professional development training. ### How We Manage Conflicts of Interest We take a structured approach to ensuring our advisers always prioritise your interests: - We follow a consistent advice process ensuring all recommendations are based on your goals and individual circumstances - All advisers complete annual training on identifying and managing conflicts of interest - We maintain registers of conflicts of interest and any gifts or incentives received, which are reviewed regularly - We conduct an annual independent Compliance Assurance Review --- ## Our Duties and Obligations to You We are bound by the duties set out in the Financial Markets Conduct Act (sections 431I, 431K, 431L, and 431M). These require us to: - Meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct - Give priority to your interests as a client - Exercise care, diligence, and skill in all advice provided - Meet the standards of ethical behaviour, conduct, and client care set out in the Code of Professional Conduct --- ## Our Advisers | Adviser | FSP Number | |---|---| | Simi Sethu | FSP 771114 | | Krishnapriya Yadav | FSP 770719 | | Anu Muraleedharan | FSP 1010133 | | Mentee Advisers | FSP Number | |---|---| | Nimisha Thomas | FSP 1009341 | | Jose Rozario Aldrin | FSP 1011453 | --- ## Complaints ### Internal Complaints Process If you have a concern or complaint about any aspect of our advice or service, we encourage you to contact us directly so we can work to resolve it promptly. **Internal Complaints Manager:** Sethu Arjunan | 📧 sethu@kripa.co.nz | 📞 021 0240 5212 We will acknowledge your complaint within **24 hours**. Our process is as follows: - We will investigate your complaint by reviewing all information you have provided - We may contact you for additional details where necessary - We aim to resolve all complaints within **40 days** of receipt - Our proposed resolution will be communicated to you in writing ### External Complaints Process If we are unable to resolve your complaint to your satisfaction, or if you prefer not to use our internal process, you may refer your complaint to our external disputes resolution scheme at no cost to you. **Financial Services Complaints Ltd (FSCL)** | | | |---|---| | **Email** | complaints@fscl.org.nz | | **Website** | [www.fscl.org.nz](http://www.fscl.org.nz) | | **Freephone** | 0800 347 257 | | **International** | +64 4 472 3725 | | **Address** | Level 4, 101 Lambton Quay, Wellington 6011 | | **Postal Address** | PO Box 5967, Wellington 6140 | --- *Kripa Financial Solutions Limited · 7 Culdaff Place, Mt Roskill, Auckland · FSP 771115* *Licensed by the Financial Markets Authority to provide financial advice services.*