> _Markdown transcription of Opes Partners New Zealand Limited's Public Disclosure Statement, version 2026-05-24. Source: https://www.opespartners.co.nz/disclosure._ --- # Our Disclosure Document *Opes Partners New Zealand Limited — FAP Public Disclosure Statement* *Published: 7 Oct 2025* --- ## Who we are, and about our licence Our legal name is **Opes Partners New Zealand Limited** (FSP740071). We trade as Opes Partners. We are authorised to give financial advice under the Financial Advice Provider (FAP) licence of **Opes Group Holding Company Limited** (FSP774012) (our shareholder). --- ## The type of financial advice we give Our advisers give financial advice on building long-term wealth through new-build investment property. We do this by creating an investment plan with you (we call it **My Wealth Plan**) using our own software. During this process our advisers work with you to understand your goals, your personal situation and financial circumstances. Then we will help you assess whether investing in property could be a good fit for you. If it's not, we'll let you know. That's the right thing to do. If it is a good fit, we may recommend that you invest in a property listed by a related company **Opes Licensee Services Limited** (trading as **Opes Property**). We only recommend properties listed by Opes Property, because we know that Opes Property has undertaken due diligence on the developer and the development. We don't give advice on mortgages and insurance planning (but we can refer you to our related company **Opes Mortgages Limited** (Opes Mortgages) and **Opes Insurance**, who have advisers that are specialists in these areas). We don't give financial advice in relation to any other investment products, and we don't provide specific advice relating to asset protection, estate planning or tax (but we do recommend that you seek professional advice in these areas). --- ## How we are paid, and what it costs you In most cases, we won't charge you fees or any expenses for the financial advice we provide. You can book a meeting online for free. The only exception is if you book a meeting directly with **Andrew Nicol** (our Managing Partner). That costs **$199**, which you pay when you book. If you choose to purchase a property that we have recommended to you: - you'll pay the developer the purchase price for the property. You'll also pay your own legal, conveyancing, and other costs associated with the purchase and ongoing ownership of the property; and - Opes Property will receive an **agency fee from the developer**. Opes Property then pays a portion of that fee to us. The fee we receive is a **flat rate based on the location of the property**. It does not depend on the property value (so we aren't incentivised to recommend a more expensive property simply to earn more). Your financial adviser receives a **salary** as an employee of Opes Partners (so they are not incentivised to sell you a property at all costs). They are also eligible to receive a fee if you purchase a property based on their recommendation. This fee is paid from the fee we receive. Occasionally we may negotiate a lower fee than our usual flat rate. We will tell you if we do. We will also tell you exactly what those fees are if you elect to buy a property recommended by us. Of course, you can always work with us and then decide not to buy any property we recommend (and we still won't charge you a fee)! --- ## What about commissions and other incentives? We don't pay commissions. We may pay a modest **bonus** to our advisers if Opes Property meets its monthly performance target. The bonus is the same regardless of the value of the property recommended to you. Our financial advisers and other staff may also receive **non-monetary gifts** (e.g., tickets to an event, a gift, or a meal out). We monitor these gifts to ensure they don't create a conflict of interest or compromise the advice we provide to you. --- ## Conflict of interests There are two main conflicts of interest you need to know about. The first is how we are paid (including fees, commissions and other incentives) — discussed above. The second is about our related companies, and how we work with them. Because Opes Partners is part of a group, our directors hold (direct or indirect) ownership interests in our related companies, including: - **Opes Property** (real estate sales) - **Opes Mortgages** (mortgage advice) - **Opes Insurance Limited** (insurance advice) - **Opes Property Management Limited** - **Opes Accounting Limited** (accountancy services) We've put together this group to give you a one-stop shop – so you can get all the property services you need in one place. But it also means that if we refer you to these companies, there may be a financial benefit to the group (and our directors). We're careful not to let this sway our investment recommendations. To manage conflicts of interest we: - follow an advice process that ensures our recommendations are appropriate for your goals and financial situation. - record most client meetings, and review a selection of them to make sure our advisers are doing right by you. - require all of our team to undertake annual training on managing conflicts of interest. - maintain (and monitor) a conflict of interests register and a gift register. - engage an independent compliance provider to check the financial advice we give. At the end of the day, we're here for you. Of course, if you choose not to use our related companies, that's okay too. It's your choice. You should also know that **Sue Foley from Landley Law Limited** is one of the lawyers Opes Partners may recommend to clients. She is also the sole director of the three corporate trustee companies that own Opes Group Holding Company Limited. So, if you look Opes up on the Companies Office Register, it appears as if she is the ultimate shareholder of the Opes Group. It appears this way because the three directors of the Opes Group use Sue as their personal lawyer. --- ## Our complaints process Feedback is important to us. If you have a complaint, we want to hear about it. Please contact us as soon as possible: - **Call:** 0800 676 737 - **Email:** complaints@opespartners.co.nz - **Write to:** Level 2, 236 High Street, Christchurch 8011 ### When we receive a complaint: - we will consider your complaint and aim to resolve it immediately if possible. - if we can't resolve your complaint immediately, we will acknowledge your complaint within **2 business days**. We may contact you to get further information. - we aim to resolve complaints within **10 working days** of receiving them. If we need more time to investigate, we will let you know when you can expect to receive a response from us. - we will contact you by phone, email or letter to explain our response. If we cannot agree on how to fix the issue (or you don't want to use our internal complaints process), you can contact our external dispute resolution scheme **Financial Services Complaints Limited (FSCL)**. FSCL provides a free and independent dispute resolution service that may help to resolve your complaint if we haven't been able to do so to your satisfaction. **To contact FSCL:** - **Call:** 0800 347 257 - **Email:** complaints@fscl.org.nz - **Visit:** www.fscl.org.nz --- ## Our duties to you Under the Financial Markets Conduct Act 2013, we and our advisers must: - give priority to your interests - exercise care, diligence, and skill - meet standards of competence, knowledge and skill (as set by the Code of Professional Conduct for Financial Advice Services) - meet standards of ethical behaviour, conduct and client care (as set by the Code of Professional Conduct for Financial Advice Services) ### Reliability Event On **11 November 2025**, Opes Group Holding Company Limited (OPESG) was **censured by the Financial Markets Authority (FMA)** for breaching some of its financial advice licensee obligations. More information about this is available on the FMA website at [www.fma.govt.nz](https://www.fma.govt.nz/news/all-releases/media-releases/fma-censures-opes/). --- ## Contact details - **Opes Partners New Zealand Limited** - **Call:** 0800 676 737 - **Email:** vanessa@opespartners.co.nz - **Write to:** Level 2, 236 High Street, Christchurch 8011 *A written copy of this information is available on request and free of charge.*