# Alliance Nz Insurance And Financial Services Limited — Public Disclosure Statement *Mirror of FAP Public Disclosure Statement filed under FMC Act 2013 s431.* - **Version date:** 2026-06-06 - **Source URL:** https://allianceinsurance.co.nz/public-disclosure/ - **Source PDF SHA256:** `d5540514f35866fe9659f0414e3d5e7e...` - **Confidence tier:** C (LLM-extracted from PDF) - **Extracted via:** sonnet-html-v1 - **Ingested:** 2026-06-06 - **Machine-readable facts:** [facts.json](https://financeadvisers.co.nz/api/provider/FSP597949/facts.json) - **All versions on file:** [filings.json](https://financeadvisers.co.nz/api/provider/FSP597949/filings.json) - **Authoritative register:** https://fsp-register.companiesoffice.govt.nz/companies/app/ui/pages/companies/FSP597949 > **About this document.** FAP Public Disclosure Statements are regulated documents that financial advice providers must publish under the Financial Markets Conduct Act 2013, section 431. The content below is the FA-NZ mirror — machine-parsed from the source PDF on the date shown above. For binding regulatory purposes, refer to the firm's own current publication via the source URL above. --- # Alliance NZ Financial Services Ltd — Public Disclosure Statement --- ## About Alliance NZ **Alliance NZ Insurance & Financial Services Ltd (FSP597949)**, trading as **Alliance NZ**, is a Financial Advice Provider that holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice services. Listed on the Financial Service Providers Register at: [fsp-register.companiesoffice.govt.nz](https://fsp-register.companiesoffice.govt.nz/) Founded in 2018, Alliance NZ Financial Services Ltd has established itself as a trusted provider of personal insurance advice, helping individuals and families protect what matters most. With over a decade of experience in the industry, we expanded our expertise in 2024 to include lending services, allowing us to offer a comprehensive suite of financial solutions tailored to meet our clients' unique needs. Our team of advisors brings together over 36 years of combined experience in financial advice. We are deeply committed to delivering personalised, high-quality service, ensuring that every client receives advice and solutions that are custom-fit to their specific goals and circumstances. --- ## Nature and Scope of Financial Advice Services The conditions of our licence allow us to provide the following financial advice services: - Personal Life Risk & Medical Insurance - General Insurance (Home, contents & car) - Home Lending **We do not offer investment planning or retirement planning services.** If you would like personalised advice about your KiwiSaver, Alliance Financial Services Ltd can refer you to an investment specialist that can help. --- ## Home Lending Alliance NZ Insurance and Financial Services Limited works with you to determine your home lending needs and works with the banks and lenders to recommend the lending products and solutions that best fit your circumstances and requirements. ### Providers We Work With (Home Lending) - ANZ - BNZ - ASB - Pepper Money - Avanti - Liberty Financial - Prospa ### How We Are Paid — Home Lending In place of an upfront fee, Alliance NZ Insurance and Financial Services Limited is paid a commission by the providers for arranging the lending on your behalf. --- ## Personal Life Risk & Medical Insurance Alliance NZ Insurance and Financial Services Limited provides personalised advice that takes into account your individual circumstances to determine the personal risk products that best meet your personal goals and needs. We follow a documented advice process that uses your personal situation to work out what's important to you, what products you need and how much cover you should have in place. We then recommend the provider that offers the cover most suited to your stated preferences. ### Providers We Work With (Personal Life Risk & Medical Insurance) - AIA - Fidelity Life - Chubb - NIB - Asteron Life - Unimed Alliance NZ Insurance and Financial Services Limited will only consider the providers listed above when recommending a product to meet your personal risk insurance needs. ### How We Are Paid — Personal Life Risk & Medical Insurance Alliance NZ Insurance and Financial Services Limited **does not charge any upfront fees for our risk advice services**. To ensure advice remains accessible, we are paid commission by the provider of any product you put in place on the back of our recommendation. --- ## General Insurance (Home, Contents & Car) Alliance NZ Insurance and Financial Services Limited works with you to determine what risks you wish to cover and provides quotes based on the levels of cover you wish to put in place. We will work with you to determine whether there are any particular risks you have that need to be specified during the application process. ### Providers We Work With (General Insurance) - Blanket Insurance (underwritten by Ando Insurance) - TOWER ### How We Are Paid — General Insurance In place of an upfront fee, Alliance NZ Insurance and Financial Services Limited is paid a commission by the recommended insurance provider from the premium you pay for any house, car or contents policy we put in place. --- ## How We Manage Conflicts of Interest and Put Your Interests First All of the services Alliance NZ Insurance and Financial Services Limited offers are provided free of charge to our clients. This is because we are paid by the providers when one of their products is taken up on the back of our recommendation. **Although we are paid by the providers, we always put your interests first:** - We follow a proven 6-step advice process that puts our client's needs at the heart of the advice process. - We identify and disclose the maximum level of commission we may get on the back of our recommendation. - If our recommendation involves replacing cover, we will provide a comparison of covers and explain what the recommended provider offers that your existing cover does not. We will also let you know if there is anything your existing provider covers that the recommended provider will not. - All our recommendations are provided in writing with an explanation as to how they are based on your individual needs. - Alliance NZ Insurance and Financial Services Limited completes internal and external reviews of our advice process to ensure we follow a thorough review process that puts client interest first. --- ## Our Duties Under the Financial Markets Conduct Act 2013, it is the duty of Alliance NZ Insurance and Financial Services Limited and our advisers to: - Meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct for Financial Advice Services (Code of Conduct), which form part of the wider regulatory regime for financial advice and ensure we have the expertise necessary to provide you with advice; and - Give priority to your interests by taking all reasonable steps to ensure that the advice given to you is not materially influenced by our own interests or the interests of any other person connected with the giving of advice; and - Exercise care, diligence, and skill that a prudent person engaged in the occupation of giving related financial advice would in the same circumstances; and - Meet the standards of ethical behaviour, conduct, and client care set out in the Code of Conduct, to treat you as we should and to provide you with suitable advice. --- ## What If Something Goes Wrong We value the ability of our clients to provide feedback about the service they have received as well as the opportunity to put it right when they are unhappy with any aspect of our service. If you would like to raise concerns about the service you have received, we have an internal complaint process that we will follow when we receive your formal complaint. ### Internal Complaints Process 1. Requesting your complaint in writing. 2. Acknowledging the receipt of your complaint within 2 working days of receiving it. 3. Investigating your concerns by speaking with all the involved parties and reviewing all the documentation we hold on file. 4. Providing a formal written response within 28 days of acknowledging your concerns. To make a complaint, please email: **[info@allianceinsurance.co.nz](mailto:info@allianceinsurance.co.nz)** ### External Dispute Resolution If you are unsatisfied with the outcome of our internal complaints process, you are able to escalate it to our dispute resolution scheme: | | | |---|---| | **Scheme** | Insurance & Financial Services Ombudsman Scheme | | **Address** | PO Box 10-845, Wellington 6143 | | **Telephone** | 0800 888 202 | | **Email** | [info@ifso.nz](mailto:info@ifso.nz) | They are an independent dispute resolution service provider that helps resolve complaints about financial service providers, free of charge.