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Entity: Prestige Insurance Broker Services Limited (FSP508046)
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> _Markdown transcription of Prestige Insurance Broker Services Limited's Public Disclosure Statement, version 2026-05-24. Source: https://www.prestigeinsurance.co.nz/disclosure._

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# Prestige Insurance Broker Services Limited — Public Disclosure Statement

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## Disclosure Information

The following information provides you with an important overview of Prestige Insurance Broker Services Limited, our duties to you, fees, and how we manage complaints.

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## Licence Status and Conditions

Prestige Insurance Broker Services Limited, **FSP508046**, trading as **Prestige Insurance**, holds a financial advice provider licence issued by the Financial Markets Authority.

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## Nature and Scope of Advice

Prestige Insurance provides advice to clients about their general insurance needs. Our financial advisers provide financial advice in relation to:

### Domestic General Insurance
- House
- Contents
- Landlords
- Motor Vehicle
- Boat Insurance

### Commercial General Insurance
- Commercial Property
- Business Interruption
- Commercial Motor
- Marine
- Liability
- Professional Indemnity
- Cyber Insurance

### Life and Disability Insurance
- Life
- Medical
- Commercial Group Schemes
- Key Person
- Debt Protection
- Total and Permanent Disability

When providing our advice, we access a wide range of general insurance products from various general insurance providers in both the local and overseas market.

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## Fees, Expenses, or Other Amounts Payable

We may charge a fee for the advice given to you and for implementing that advice. If a fee is charged, it will be based on the amount of work and time required to provide and implement our advice and will be shown on our invoice to you, payable on payment of your premium.

The amount of any fee will be disclosed either at the time we know the scope and nature of the advice required or when we provide our advice to you.

Premium funding products enable you to pay the insurance premium over the term of your policy by instalments rather than as one amount. Premium funders charge interest and take a power of attorney over your insurance policy, which means they may cancel your insurance policy if you fail to pay an instalment.

If you enter into such an arrangement, the premium funder may pay us a commission as a percentage of the amount they fund. The amount of this commission will be disclosed to you when we know the scope and nature of the advice required and whether you intend to use the services of a particular premium funder.

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## Conflicts of Interest, Commissions, or Other Incentives

Prestige Insurance will receive commission from the insurance companies on whose policies we give advice. If you decide to take out a policy, the insurer will pay us commission based on the premium that you pay.

We are a member of **Steadfast NZ Limited**. Steadfast supplies technology platforms, management, marketing, professional, technical, and buying benefits and services to support us in providing our financial advice services.

A financial adviser may have a conflict of interest where financial advice has been provided to two clients who later have a dispute, including in respect of liability. In this situation, the adviser would clearly disclose the conflict of interest and refer one client to another of our financial advisers for further advice and assistance.

We manage conflicts of interest by ensuring our financial advisers prioritise your interests above their own. We follow an advice process that ensures our recommendations are made based on your needs and circumstances. Our financial advisers complete training to understand and manage conflicts of interest. We maintain a register of conflicts of interest and any gifts or incentives we may receive, and we review our compliance programme annually.

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## Complaints and Disputes Process

If you are not fully satisfied with the services provided by Prestige Insurance, please contact your financial adviser or Prestige Insurance directly.

Prestige Insurance's complaints officer will formally acknowledge your complaint in writing and will endeavour to resolve your complaint fairly and in a timely manner.

For further details, see the complaints handling process at: <https://www.prestigeinsurance.co.nz/complaint/>

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## Duties

Prestige Insurance and our financial advisers are bound by the following duties under the **Financial Markets Conduct Act 2013** to:

- Meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct for Financial Advice Services.
- Give priority to your interests by taking all reasonable steps to ensure the advice given is not materially influenced by our own interests or the interests of any other person connected with the advice.
- Exercise care, diligence, and skill that a prudent person engaged in giving related financial advice would exercise in the same circumstances.
- Meet the standards of ethical behaviour, conduct, and client care set out in the Code of Conduct.

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## Contact Details

**Prestige Insurance Broker Services Limited** [FSP508046]
Holds a financial advice provider licence issued by the Financial Markets Authority.

| | |
|---|---|
| **Phone** | 09 275 5888 |
| **Email** | compliance@prestigeinsurance.co.nz |
| **Address** | 31 Aintree Avenue, Māngere, Auckland 2022 |

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## Downloadable Disclosure Document

[Download Prestige Insurance Disclosure (PDF)](https://www.prestigeinsurance.co.nz/wp-content/uploads/2026/05/Prestige-Insurance-Disclosure.pdf)

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*© 2026 Prestige Insurance Broker Services Limited. All Rights Reserved.*