# Apex Advice Group Limited — Public Disclosure Statement *Mirror of FAP Public Disclosure Statement filed under FMC Act 2013 s431.* - **Version date:** 2026-05-20 - **Source URL:** https://apexadvice.co.nz/licence/ - **Source PDF SHA256:** `c03dc3d121c5dfe33de9defbf2a340de...` - **Confidence tier:** C (LLM-extracted from PDF) - **Extracted via:** sonnet-html-v1 - **Ingested:** 2026-05-20 - **Machine-readable facts:** [facts.json](https://financeadvisers.co.nz/api/provider/FSP44869/facts.json) - **All versions on file:** [filings.json](https://financeadvisers.co.nz/api/provider/FSP44869/filings.json) - **Authoritative register:** https://fsp-register.companiesoffice.govt.nz/companies/app/ui/pages/companies/FSP44869 > **About this document.** FAP Public Disclosure Statements are regulated documents that financial advice providers must publish under the Financial Markets Conduct Act 2013, section 431. The content below is the FA-NZ mirror — machine-parsed from the source PDF on the date shown above. For binding regulatory purposes, refer to the firm's own current publication via the source URL above. --- # Our Disclosures — Apex Advice Group Limited --- ## 1. Licence Status and Conditions **Licence status and conditions** Apex Advice Group Limited (FSP44869) holds a full licence issued by the Financial Markets Authority (FMA) to provide Financial Advice. The following company is authorised under Apex Advice Group's licence: - APEX Financial Group HB Limited (FSP754591) **Our Duties** AAG and anyone who gives financial advice on our behalf, have duties under the Financial Market Conduct Act 2013 relating to the way that we give advice. We are required to: - Give priority to your interests by taking reasonable steps to make sure our advice isn't materially influenced by our own interests. - Exercise care, diligence, and skill in providing you with advice. - Meet standards of competence, knowledge, and skill set by the Code of Professional Conduct for Financial Advice Services. - Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services. This is only a summary of our duties. More information is available by contacting us, or by visiting the FMA website at [www.fma.govt.nz](https://www.fma.govt.nz/). The Code of Professional Conduct for Financial Advice Services can be read at: https://www.fma.govt.nz/library/guidance-library/code-of-professional-conduct-for-financial-advice-services/ --- ## 2. Nature and Scope of Financial Advice Service AAG provides the following types of financial advice about products from the providers listed at: **Insurance, Home Loans, and Investments Providers** — https://apexadvice.co.nz/insurance-home-loans-investments-providers/ Please note that neither AAG nor any of its Authorised Bodies are legal or taxation experts. If you have a concern in these areas, we strongly recommend you seek professional advice from a tax or legal specialist. --- ## 3. Fees, Expenses, or Other Amounts Payable We do not usually charge our customers for the advice we provide (the product provider normally pays for it). However, in some circumstances you may be charged a fee for acting on our advice. Whether a fee will be charged and the way it will be charged will be explained to you by your adviser before any fees are incurred. --- ## 4. Conflicts of Interest and Commissions or Other Incentives AAG receive commissions from the product providers for the financial products we place and/or service; in turn AAG pay our Advisers commissions or other incentives. We recognise that this may pose a conflict of interest and have implemented internal processes to ensure that all advice given prioritises our clients' best interests and meets their needs and expectations. We provide regular training to our Advisers on identifying and managing conflicts of interest and undertake regular quality checks to ensure compliance with our conflict-of-interest policies. In case we identify, or you identify, a conflict of interest we will discuss it and document it on your Statement of Advice so you can make an informed decision about our advice. --- ## 5. Complaints Handling and Dispute Resolution Process AAG are proud to deliver a high level of service; however, if you have a problem, concern, or complaint about any part of our service, please inform your adviser so we can address it fairly, effectively, and promptly using a clear complaints process. **Internal complaints process:** https://apexadvice.co.nz/contact/complaints-process/ If, after going through our complaints process, we are unable to reach a resolution you can contact our external independent dispute resolution scheme. This service is free and may help investigate or resolve the complaint. **External Dispute Resolution Scheme:** We are a member of the **Insurance and Financial Services Ombudsman (IFSO)** dispute resolution scheme. IFSO website: [www.ifso.nz](https://www.ifso.nz/) --- ## Contact Us If you would like to contact us, please either: - Email us at [clientsupport@apexgroup.co.nz](mailto:clientsupport@apexgroup.co.nz) - Call us on **0800 809 009** - Send a message via the online contact form: https://apexadvice.co.nz/contact/ --- *Note: The page links to a sub-document listing Insurance, Home Loans, and Investments Providers (https://apexadvice.co.nz/insurance-home-loans-investments-providers/) and an internal complaints process description (https://apexadvice.co.nz/contact/complaints-process/). Content of those sub-documents is not reproduced here.*