# Fm Thrive 25 Limited — Public Disclosure Statement *Mirror of FAP Public Disclosure Statement filed under FMC Act 2013 s431.* - **Version date:** 2026-06-01 - **Source URL:** https://fundmaster.co.nz/disclosure/ - **Source PDF SHA256:** `c81ca71575f411e4443c99810455b513...` - **Confidence tier:** C (LLM-extracted from PDF) - **Extracted via:** sonnet-html-v1 - **Ingested:** 2026-06-01 - **Machine-readable facts:** [facts.json](https://financeadvisers.co.nz/api/provider/FSP1009062/facts.json) - **All versions on file:** [filings.json](https://financeadvisers.co.nz/api/provider/FSP1009062/filings.json) - **Authoritative register:** https://fsp-register.companiesoffice.govt.nz/companies/app/ui/pages/companies/FSP1009062 > **About this document.** FAP Public Disclosure Statements are regulated documents that financial advice providers must publish under the Financial Markets Conduct Act 2013, section 431. The content below is the FA-NZ mirror — machine-parsed from the source PDF on the date shown above. For binding regulatory purposes, refer to the firm's own current publication via the source URL above. --- # Fundmaster Financial Disclosure Statement **Date Last Modified:** 22 May 2026 This disclosure statement gives you important information about Fundmaster and the financial advice services we provide. It is published to help you decide whether to use our services and what to expect from us as your financial adviser. Please read this carefully. If you have any questions, contact us using the details below. We are happy to walk you through any part of it before you engage us. --- ## 1. Licensing Information **Fundmaster 2020 Limited (FSP741111)**, trading as **Fundmaster, The Fundmaster**, holds a Financial Advice Provider (FAP) Licence issued by the Financial Markets Authority (FMA). This licence authorises us to provide regulated financial advice to retail clients in New Zealand. The following entities are authorised bodies operating under our FAP Licence. They use "Fundmaster" or "The Fundmaster" as their trading name: | Entity | FSP Number | |---|---| | FM Thrive 25 Limited | FSP1009062 | | Fundmaster Mortgage Limited | FSP741131 | Our financial advisers give advice on our behalf under this licence and are subject to the duties and competency requirements of the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services. --- ## 2. Contact Us - **Phone:** 0800 386 362 - **Email:** admin@fundmaster.co.nz - **Address:** 107C Great South Road, Epsom, Auckland 1051 - **Postal:** PO Box 28634, Auckland 1541 - **Website:** fundmaster.co.nz --- ## 3. Nature and Scope of Our Advice We provide financial advice on the products and providers listed in the table below. We do not advise on any other financial products outside this scope. | Product Type | Providers | |---|---| | Mortgages and Business Lending | ANZ, ASB, BNZ, Westpac, Kiwibank, TSB, SBS, Co-operative Bank, ICBC, Bank of China, China Construction Bank, Heartland Bank, First Mortgage Trust, Liberty Financial, Pepper Money, Southern Cross, Basecorp Finance, ASL Mortgages, Asap Finance, CML, Avanti Finance, Cressida Capital, DBR, Oxford Finance, Unity, BIZCAP, Prospa | | Life and Risk Insurance | AIA, Chubb Life (Cigna), Partners Life, Fidelity Life, Asteron Life | | Health Insurance | Partners Life, AIA, NIB | | KiwiSaver | Milford, Booster, Generate, Superlife, QuayStreet | *Please note: Our panel of lenders and providers may change from time to time. The current list is available on request.* ### What our advice covers Across mortgages, insurance, and KiwiSaver, our advice process is designed to help you make an informed decision. We will: - Take the time to understand your situation, goals, and needs through a discovery conversation and information gathering. - Research and compare suitable products from the providers listed in our scope. - Explain how the products work, including features, benefits, costs, risks, and any limitations, so you can make an informed decision. - Recommend a specific product or arrangement, with clear reasoning that links our recommendation to your needs. - Help you implement the recommendation (for example, completing applications, preparing documentation, and liaising with the lender, insurer, or scheme manager). - Provide ongoing reviews and adjustments as your circumstances change. > **Important:** Our advisers will only give advice on a particular product where they hold the **particular competence** required under Standard 8 of the Code of Professional Conduct for Financial Advice Services. If your adviser is not qualified to advise on a particular product, they will refer you to one of our advisers who is. --- ## 4. Fees, Commissions and Other Costs ### How we get paid Most of the time, you do not pay us directly. The product providers we recommend pay us a commission for the service we provide, on the condition that you remain with that provider for a minimum period (commonly around 27 months, depending on the specific product and provider). We will tell you the specific timeframe when we give you our advice. The lender or insurer also typically pays us an ongoing (trail) commission for as long as you continue to hold the mortgage or insurance policy that was put in place based on our advice. KiwiSaver and other managed investment scheme managers we advise on also pay us an ongoing service fee or commission for the period in which you remain invested. The typical commission ranges by product type are set out in the table below. We will tell you the specific rate and indicative dollar value that applies to your situation before you decide to proceed with our recommendation. | Product Type | Upfront Commission | Trail (Ongoing) Commission | |---|---|---| | Mortgages | 0.55% – 0.90% of the initial mortgage balance funded | 0.15% – 0.20% per year of the outstanding loan balance | | Insurance | 0% – 230% of the annual policy premium | 0% – 10% of the annual premium each year at renewal | | KiwiSaver | $0 – $300, depending on transfer balance and PAYE income | 0% – 0.50% per year of the fund balance | The exact rate depends on the specific lender, insurer, or scheme manager, and on the structure of the product. We will disclose the specific commission we expect to receive before you proceed. ### When we may charge you a fee - **If you do not proceed:** The first two hours of work we do for you are free. If, after meeting with you and preparing recommendations, you choose not to proceed, we may charge you an hourly fee for any work beyond the first two hours. The hourly rate depends on the complexity of the work and will be agreed with you in writing before we charge it. - **Insurance cancelled within 24 months:** If you cancel an insurance policy we arranged within 24 months of it being put in place, we may charge a fee. This fee depends on the annual premium of the policy and will not exceed $2,000 plus GST. - **Mortgage cancelled or refinanced within 27 months:** If you decide to cancel or refinance your mortgage within 27 months of settlement, the lender may require us to repay some or all of the commission they paid us. This may be a flat amount or calculated on a sliding scale, depending on how long the loan was in place. If this happens, we will invoice you for the amount the lender requires us to repay. - **Other fees:** If the nature of the advice you need means we will charge any other fee, we will tell you before you sign our terms of engagement. We will always explain our fees and commissions clearly before you engage us, and we will only proceed once you understand and accept how we are paid. --- ## 5. Conflicts of Interest and Incentives Because we are paid by the product providers we recommend (including KiwiSaver scheme managers, insurers, and lenders), there is a potential conflict of interest in the advice we give. We take this seriously, and we manage it in the following ways: - We disclose any actual or potential conflict of interest to you, even where we believe it has not influenced our advice. - If we become aware of a conflict during our engagement with you, we tell you straight away and explain how we propose to manage it. - We will only continue working with you once you have accepted, in writing, our plan to manage the conflict. - Our advisers exclude themselves from FAP business decisions that involve their immediate family or associated entities. - Our advisers must obtain written senior-management approval before taking on any outside employment or role that could create an actual, potential, or perceived conflict. - All gifts and hospitality valued over $250 are recorded in our Gifts Register and disclosed to Compliance or senior management. - Gifts or benefits worth more than $500 require prior senior-management approval before they may be accepted. - We maintain a Conflicts Register that records identified conflicts and the steps taken to manage them. It is reviewed at least annually. --- ## 6. Our Duties to You Fundmaster has developed the following principles to guide the activities and behaviour of our financial advisers and authorised bodies during every client engagement. These principles sit alongside the duties imposed on us under the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services. ### We always aim to get the best outcome for our clients As financial advisers, we place the interests of our clients first. We act honestly, in good faith, and in a manner we believe to be in our clients' best interests at all times. The relationship between us and our clients is one of trust. It is of the utmost importance to us that our clients have complete confidence in our service. We exercise discretion and use our expertise for the benefit of our clients. ### We conduct ourselves in line with the Code of Conduct for our industry Our financial advisers meet the professional conduct, ethical, and client-care standards required under the Financial Markets Conduct Act 2013, the Financial Services Legislation Amendment Act 2019, and the Code of Professional Conduct for Financial Advice Services made under those Acts. ### We treat our clients fairly - We treat all clients fairly, with respect, and without bias arising from any factor we become aware of. - We advise only on the matters our FAP Licence permits. - We only advise on financial products and services that we have expertise in, that fall within our licence, and that sit within the scope of service agreed with our client. ### We provide full disclosure as required under the regulations We disclose all information we believe in good faith our client needs to make an informed decision about engaging us and proceeding with our recommendations. Disclosure is provided at four points in our engagement: as publicly available information, when the nature and scope of advice becomes known, when our advice is given (typically in our Statement of Advice), and when a complaint is made. We also refresh disclosure on an ongoing basis whenever there is a material change to our client's circumstances, our service, or any other factor that might affect our client's decision about our advice. Such disclosure includes: - How we are paid by the product providers we recommend, including indicative commission ranges or specific dollar amounts where these are available. - The benefits and risks associated with the products we recommend. - Details of our licence and our complaints management process. - Any actual or potential conflicts of interest. ### We act with transparency The relationship between adviser and client is built on transparency, and on open and regular communication about our client's financial position and their need for financial services or products. We communicate clearly about our operational practices and philosophy, and about any impending actions or consequences, so our clients can anticipate or mitigate their impacts. ### We maintain our skill and competence We ensure we have the skills required to provide suitable financial advice to our clients by: - Adhering to the competence requirements of the Financial Markets Conduct Act 2013, the Financial Services Legislation Amendment Act 2019, the Code of Professional Conduct for Financial Advice Services, and any regulations made under these Acts. - Undertaking ongoing training and market education on the products and services we advise on. --- ## 7. Complaints and Dispute Resolution If you are not happy with our financial advice service, please tell us so we can put it right. ### Step 1: Contact us You can make a complaint by: - **Email:** admin@fundmaster.co.nz - **Phone:** 0800 386 362 - **Post:** PO Box 28634, Auckland 1541 Our internal complaints process: - We will acknowledge your complaint by email when we receive it. - We will look into it and tell you in writing how we intend to resolve it. We may need to contact you for more information. - We aim to resolve complaints within 10 working days. If we need more time, we will let you know within 10 working days and explain why. ### Step 2: External dispute resolution If we cannot resolve your complaint to your satisfaction, you can contact our external dispute resolution scheme, **Financial Services Complaints Limited (FSCL)**. FSCL provides a free, independent service that may help investigate and resolve complaints against financial service providers who are members of their scheme. - **Email:** complaints@fscl.org.nz - **Phone:** 0800 347 257 - **Post:** PO Box 5967, Wellington 6140 - **Website:** fscl.org.nz --- ## 8. Privacy We collect and handle your personal information in line with the Privacy Act 2020. For details, see our Privacy Policy at: https://fundmaster.co.nz/privacy-policy/ --- *This disclosure is published at: https://fundmaster.co.nz/disclosure/*